Posted on May 30, 2019
The router I ordered from Amazon did not arrive yesterday. When I checked shipping, it had not even shipped.
I called Amazon and they said they were out of stock and it was back ordered, estimated to be here on June 6th.
I asked to have my one day shipping fee refunded since they obviously did not ship in time for it to arrive the next day, the droid refused.
I asked to talk to a supervisor and made the same request, the supervisor complied.
I’ve placed another order with a provider in Oregon that does have one in stock and it should be here Saturday or Monday. I did not cancel the Amazon order so I will have a spare. Operating without a hardware firewall is undesirable so wish to resolve this as soon as possible.
In the meantime, our website can be reached via https://www.eskimo.com/ but not without the ‘www’.
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